our team
We understand that outstanding online learning requires more than just exceptional courses. That’s why every school we work with is supported by our dedicated School Services team – a global group of specialists who are here to make your experience as smooth, supportive, and personalised as possible.
From student enrolment to final assessments, we're your go-to team for day-to-day support, progress tracking, and practical guidance on everything Pamoja. Whether you need help navigating our online learning platform, understanding course timelines, or checking in on student engagement, our team is happy to offer information and advice – so you can stay focused on what matters most.
Your School Services Team
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What to expect from school services
Dedicated support throughout the school year
Our global team is your first point of contact for operational and student support, and provides day-to-day support, progress tracking, and practical guidance from day one – from navigating our online learning platform to resolving queries.
Around-the-clock global coverage
With team members based across the world, we’re available 24 hours a day, Monday to Friday, to ensure your school receives expert support – wherever you're located, and whenever you need it.
Proactive engagement through our Customer Success Programme
We work closely with schools through structured check-ins, progress reviews, and tailored recommendations, to help you get the most out of your partnership with us.
What we do:
- Provide 24-hour support coverage, Monday-Friday
- Support schools and students throughout their entire Pamoja journey
- Monitor student progress and engagement
- Help with platform navigation and account set-up
- Offer friendly, expert advice on operational and course queries
- Liaise between schools and Pamoja’s academic and technical teams
Why choose Pamoja?
We help IB schools to broaden their curricula, support more students, and maintain high academic standards – without increasing pressure on operations or staff.
Testimonials
What our schools say about us
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"The International School of WA is delighted to continue to work with Pamoja, who has supported us in providing a wide range of subjects for our International Baccalaureate students."
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"Pamoja has expanded our subject offerings with programs we couldn’t provide in-house, giving our students valuable opportunities through a reliable and trusted partner."
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"Heidelberg International School has proudly partnered with Pamoja since 2010, enabling us to offer IB subjects beyond our own curriculum and expanding our students’ choices; their teachers bring a vital human connection to online learning, and our students have consistently achieved excellent results through this collaboration."
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"Chatsworth is very pleased to be able to broaden the range of IB Diploma Programme subjects we can offer through our partnership with Pamoja. Knowing the students are taught and assessed by experienced IBDP teachers gives us the confidence to offer this opportunity."
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"Pamoja teachers are fully supportive of the diverse stresses and schedules students face. Learning to proactively and professionally communicate is arguably the most important learning outcome for Pamoja students."
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"Pamoja opens doors for our students to pursue subjects they are passionate about, helping them thrive in areas otherwise out of reach. The team’s support and clear communication make the experience smooth and impactful for everyone."
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"Ermitage International School of Paris is proud to collaborate with PAMOJA. The consistently high-quality and well-structured courses PAMOJA provides play a key role in helping our students pursue their ideal path toward the IB Diploma."
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"Pamoja has been extremely responsive and professional in our partnership. They have helped us to support students in a variety of situations, including those who have transferred in the middle of the IB Diploma, who have scheduling conflicts, or who have strong desire to study a course that we do not offer."
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"Pamoja online courses allow us to expand the range of subjects offered to our students enabling them to pursue subjects they are passionate about that are not currently available within our timetable. The courses also help foster independent learning; an invaluable skill helping students flourish as lifelong learners."
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"Pamoja has enabled us to broaden our subject option choices and provide invaluable support for Extended Essay supervision in popular subjects. As a result, our students have been able to select an individualised course profile which would not have been possible otherwise."
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"Pamoja has been a wonderful opportunity for our students to pursue passions and interests that we can’t offer as a small school. We have found the teachers to be consistently dedicated and support team to always respond with a human touch!"
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"Our partnership with Pamoja provides students with access to a wide range of IB subjects, ensuring greater academic breadth and choice. The online nature of these courses offers the flexibility our student-athletes need to pursue their studies effectively, even while away training or competing."
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"Pamoja has enabled us to expand our subject offerings to better address our students' language acquisition needs. Their highly responsive and accommodating teachers made us feel supported every step of the way."
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"For a school like ours, which is intentionally 'small by design,' Pamoja provides essential strategic flexibility. It allows us to supplement our DP course offerings, ensuring students interested in specialized or low-enrollment subjects can pursue their pre-university plans."
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The variety of subjects offered really allows the school to offer individual pathways for a wide range of students. Students completing a course on Pamoja strengthen the ATL of self-management and are ready for the next steps in life - university or employment.
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Pamoja unlocks opportunities for our students to pursue their passions beyond our high school's course catalog, opening doors to subjects like Economics and Psychology that would otherwise be unavailable to them.
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“Partnering with Pamoja has given our students greater flexibility in shaping their Diploma Programme journey. We value the supportive collaboration that allows us to broaden our course offering and meet diverse student needs.”
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"Working with Pamoja has been a transformative experience, offering quick, responsive service and a student-centred approach that prioritises individual needs and supports success in the IB DP subject."
